Article

Shafique, Muhammad Noman and Yeo, Sook Fern and Tan, Cheng Ling (2024) Roles of top management support and compatibility in big data predictive analytics for supply chain collaboration and supply chain performance. Technological Forecasting and Social Change, 199. p. 123074. ISSN 0040-1625

Lim, Kah Boon and Yeo, Sook Fern and Lim, Yu Ping and Tan, Cheng Ling (2024) Are Malaysians ready to face it The intention to use facial recognition payment system. International Journal of Process Management and Benchmarking, 16 (4). pp. 555-573. ISSN 1460-6739

Sivasothey, Janice Anne and Yeo, Sook Fern and Tan, Cheng Ling (2024) Assessing the Applicability and Reliability of the SOR Theory in the Healthcare Sector: A Comprehensive Review of Recent Research. PaperASIA, 40 (1(b)). pp. 1-12. ISSN 0218-4540

Lim, Kah Boon and Tan, Veronica Wan Juan and Yeo, Sook Fern and Tan, Cheng Ling (2024) Digital Marketing Dynamics: Investigating Influential Factors in Consumer Purchase Behaviour. PaperASIA, 40 (3b). pp. 59-71. ISSN 0218-4540

Yeo, Sook Fern and Tan, Cheng Ling and Lim, Kah Boon and Sum, Jun Jie (2024) Just a click away: continuance intention for mobile branded apps. International Journal of Process Management and Benchmarking, 16 (4). pp. 475-489. ISSN 1460-6739

Tan, Henna Shen Po and Tan, Cheng Ling and Yeo, Sook Fern (2024) Optimising E-Learning: Embracing Webex in Malaysian Universities for Smarter Campus Learning. Malaysian Online Journal of Educational Management. ISSN 2289-4489

Khidmat, Waqas and Ashraf, Nadia and Yeo, Sook Fern and Tan, Cheng Ling and Shafique, Muhammad Noman (2024) Rookie independent directors and agency costs: Evidence from Chinese listed firms. Heliyon, 10 (20). e39366. ISSN 2405-8440

Yeo, Sook Fern and Tan, Cheng Ling and Leong, Irene Yoke Chu and Palmucci, Dario Natale and Then, Yu Jian (2023) Supplements purchase intention: young consumer's perspective. British Food Journal, 125 (7). ISSN 0007-070X

Tan, Cheng Ling and Tei, Zhongkai and Yeo, Sook Fern and Lai, Kee-Hung and Kumar, Ajay and Chung, Leanne (2023) Nexus among blockchain visibility, supply chain integration and supply chain performance in the digital transformation era. Industrial Management & Data Systems, 123 (1). ISSN 0263-5577

Osrof, Hazem Yusuf and Tan, Cheng Ling and Angappa, Gunasekaran and Yeo, Sook Fern and Tan, Kim Hua (2023) Adoption of smart farming technologies in field operations: A systematic review and future research agenda. Technology in Society, 75. p. 102400. ISSN 0160-791X

Goh, Choon Fu and Long, Chiau Ming and Humaira Fedelis, Nur Aisyah and Hamdan, Halimaton and Chuah, Soo Cheng and Yeo, Sook Fern and Tan, Cheng Ling and Wong, Tin Wui (2023) Critical insights of nano-based pharmaceutical, cosmeceutical and nutraceutical products: Empirical evidence from the consumption values perspective. Journal of Retailing and Consumer Services, 72. p. 103270. ISSN 0969-6989

Mahmud, Imran and Lim, Hui Wen and Yeo, Sook Fern and Tan, Cheng Ling and Ramayah, T. (2023) Science behind social media discontinuance: An integrated model of stress and coping theory. Information Development. ISSN 0266-6669

Lin, Gu Hong and Chuang, Cheng An and Tan, Cheng Ling and Yeo, Sook Fern and Wu, Fan Yi (2023) Supplier selection criteria using analytical hierarchy process (AHP)-based approach: a study in refractory materials manufacturers. Industrial Management & Data Systems, 123 (6). pp. 1814-1839. ISSN 0263-5577

Yeo, Sook Fern and Tan, Cheng Ling and Lim, Kah Boon and Tan, Wei Sheng (2022) Determinants of Online Game Player Loyalty Among Millennials: A PLS-SEM Approach. Malaysian Journal of Consumer and Family Economics, 28. pp. 232-249. ISSN 1511-2802

Yeo, Sook Fern and Tan, Cheng Ling and Tseng, Ming Lang and Tam, Steven and San, Weng Kuan (2022) Factors influencing organic food purchase decision: fuzzy DEMATEL approach. British Food Journal. pp. 1-25. ISSN 0007-070X

Yeo, Sook Fern and Tan, Cheng Ling and Kumar, Ajay and Tan, Kim Hua and Wong, Jee Kit (2022) Investigating the impact of AI-powered technologies on Instagrammers’ purchase decisions in digitalization era–A study of the fashion and apparel industry. Technological Forecasting and Social Change, 177. pp. 1-14. ISSN 0040-1625

Liang, Zhi Xin and Lai, Kim Piew and Chong, Siong Choy and Tan, Cheng Ling (2022) Understanding Malaysian Students’ Online Service Experiences for Achieving Sustainability in Private Higher Education Institutions. Journal of Sustainability Science and Management, 17 (4). pp. 161-182. ISSN 2672-7226

Yeo, Sook Fern and Tan, Cheng Ling and Teo, Sheng Long and Tan, Kim Hua (2021) The role of food apps servitization on repurchase intention: A study of FoodPanda. International Journal of Production Economics, 234. ISSN 0925-5273

Yeo, Sook Fern and Tan, Cheng Ling and Goh, Yen Nee (2021) Obstetrics services in Malaysia: factors influencing patient loyalty. International Journal of Pharmaceutical and Healthcare Marketing. pp. 1-21. ISSN 1750-6123

Yeo, Sook Fern and Tan, Cheng Ling and Lim, Kah Boon and Wan, Jia Hui (2020) To Buy or Not to Buy: Factors that Influence Consumers' online purchase intention towards online groceries. Management and Accounting Review (MAR), 19 (3). pp. 1-24. ISSN 2600-7975

Yee, Yann Mey and Tan, Cheng Ling and Mohd. Nasurdin, Aizzat and Yeo, Sook Fern and Ramayah, Thurasamy (2020) Building a knowledge-intensive medical device industry: The effect of knowledge creation in R&D project performance. Jurnal Pengurusan, 58. pp. 1-15. ISSN E-ISSN: 0127-2713 Print ISSN: 0127-2713

Yeo, Sook Fern and Lim, Kah Boon and Leong, Yia Jin and Tan, Cheng Ling and Leong, Yoke Chu Irene (2020) Effects of Social Media Advertising on Consumers' Online Purchase Intentions. Global Business and Management Research: An International Journal, 12 (2). pp. 1-14. ISSN 1947-5667

Yeo, Sook Fern and Lim, Kah Boon and Lam, Elaine and Tan, Cheng Ling (2020) Influencing Factors of Facial Spa Treatment on Visit Intention: An Importance-Performance Matrix Analysis (IPMA) Approach. International Journal of Business and Society, 21 (3). pp. 1087-1100. ISSN 1511-6670

Yeo, Sook Fern and Tan, Cheng Ling and Lim, Kah Boon and Khoo, Yong Hwi (2020) Product Packaging: Impact on Customers’ Purchase Intention. International Journal of Business and Society, 21 (2). pp. 857-864. ISSN 1511-6670

Tan, Cheng Ling and Yeo, Sook Fern (2020) Tourist experience on traditional pastries in UNESCO heritage city. British Food Journal, 122 (12). pp. 3885-3897. ISSN 0007-070X

Yeo, Sook Fern and Tan, Cheng Ling and Choo, Poh Wai (2019) Customer experience quality scorecard of heritage hotels in UNESCO world heritage cities. The European Proceedings of Social & Behavioural Sciences. pp. 111-112. ISSN 2357-1330

Sook, Fern Yeo and Tan, Cheng Ling and Tan, Wei Lip (2019) Do IT integration and decision-making integration influence service operation performance? Empirical evidence from electrical and electronics distribution firms. International Journal of Services and Operations Management, 33 (4). pp. 423-441. ISSN 1744-2370

Yeo, Sook Fern and Tan, Cheng Ling and Mohd. Zailani, Suhaiza Hanim and Tan, Sieow Chin (2019) Green supply chain management: impact on environmental performance and firm competitiveness. Int. J. Sustainable Strategic Management, 7 (1/2). pp. 91-111. ISSN 1753-3600

Tan, Bee Leong and Tan, Cheng Ling and Yeo, Sook Fern and Ching, Sock Lee (2019) Examining the Business Venture Success of Restaurants: The Role of Innovation Capability as a Mediator. Jurnal Pengurusan, 55. pp. 1-21. ISSN E-ISSN: 0127-2713 Print ISSN: 0127-2713

Yeo, Sook Fern and Tan, Cheng Ling and Goh, Mei Ling and Toh, Heng Yet (2019) Impact of Celebrity Endorsements on Brand Loyalty in Sports Products. International Journal of Engineering and Advanced Technology, 8 (6S3). pp. 473-478. ISSN 2249-8958

Tan, Cheng Ling and Yee, Yann Mey and Mohd Nasurdin, Aizzat and Yeo, Sook Fern (2019) Removing the fuzziness in medical device manufacturing R&D. Global Business and Organizational Excellence, 39 (1). pp. 29-36. ISSN 1932-2054

Tan, Cheng Ling and Yeo, Sook Fern and Low, Chea Huat (2018) Green Supply Chain Management Practices and Organizational Performance: An Empirical Study in Malaysian Manufacturing Firms. Jurnal Pengurusan, 52. pp. 19-32. ISSN 01272713

Yeo, Sook Fern and Tan, Cheng Ling and Lim, Jia Qing (2016) Mobile marketing acceptance: Empirical evidences among undergraduates in Malaysia. Information, 19 (8(A)). pp. 3263-3269. ISSN 1343-4500

Book Section

Peong, Kwee Kim and Peong, Kwee Peng and Yeo, Sook Fern and Solarin, Sakiru Adebola and Tan, Cheng Ling and Lim, Kah Boon (2024) The Impact of Smart Tourism Technologies and Destination Image on Tourists’ Intention to Revisit Malaysia: The Mediator Role of Memorable Tourists’ Experiences. In: The AI Revolution: Driving Business Innovation and Research. Studies in Systems, Decision and Control, 524 . Springer Link, pp. 925-937. ISBN 978-3-031-54378-4, 978-3-031-54379-1

Yeo, Sook Fern and Tan, Cheng Ling and Lim, Kah Boon and Khan, Mohammad Tariqul Islam and Chelvarayan, Anushia and Ali, Mohd Helmi and Hendayani, Ratih (2024) A Proposed Model for Embracing Digital Horizons: Exploring Patient-Centric Wearable Healthcare Technology. In: Islamic Finance: New Trends in Law and Regulation. Contributions to Management Science . Springer Science and Business Media Deutschland GmbH, pp. 713-720. ISBN 978-3-031-48769-9, 978-3-031-48770-5

Conference or Workshop Item

Peong, Kwee Kim and Yeo, Sook Fern and Peong, Kwee Peng and Tan, Cheng Ling and Solarin, Sakiru Adebola and Lim, Kah Boon (2023) Smart Tourism Technology Framework: A Gateway to Enhancing Tourists’ Experiences and Psychological Behaviour. In: 2023 International Conference on Digital Applications, Transformation & Economy (ICDATE), 14-16 July 2023, Sarawak, Malaysia.

Yeo, Sook Fern and Tan, Cheng Ling and Lim, Kah Boon and Teo, En Yu and Liew, Tze Wei (2023) Social Media Influencer Marketing: A Game-Changer for Consumer Mobile Buying Decisions. In: 2023 International Conference on Digital Applications, Transformation & Economy (ICDATE), 14-16 July 2023, Sarawak, Malaysia.

Lim, Kah Boon and Yeo, Sook Fern and Tay, Chiu Shuang and Tan, Cheng Ling (2023) Understanding the Key Drivers of Intentions to Use Digital Banking Services in Malaysia. In: 2023 International Conference on Digital Applications, Transformation & Economy (ICDATE), 14-16 July 2023, Sarawak, Malaysia.

Yeo, Sook Fern and Tan, Cheng Ling and Lim, Kah Boon and Chelvarayan, Anushia and Teng, Shu Hui (2022) Analytical Impact of Social Media: A Case of Wearable Technology Devices. In: 2022 International Conference on Digital Transformation and Intelligence (ICDI), 1-2 Dec. 2022, Sarawak, Malaysia.

Sivasothey, Janice Anne and Yeo, Sook Fern and Tan, Cheng Ling (2022) Developing A Framework of Patient Screening Decisions For Oral Cancer. In: Postgraduate Colloquium December 2022, 1-15 December 2022, Multimedia University, Malaysia. (Unpublished)

Lim, Kah Boon and Yeo, Sook Fern and Teng, Shieh Pin and Tan, Cheng Ling (2022) Understanding Consumers' Purchasing Intention of Fresh Food through Social Media. In: 2022 International Conference on Digital Transformation and Intelligence (ICDI), 1-2 Dec. 2022, Sarawak, Malaysia.