Procedural Justice, Perceived Organisational Support, and Organisational Citizenship Behaviour in Business School


Dominic, Elizabeth and Victor, Vijay and Nathan, Robert Jeyakumar and Loganathan, Swetha (2021) Procedural Justice, Perceived Organisational Support, and Organisational Citizenship Behaviour in Business School. Organizacija, 54 (3). pp. 193-209. ISSN 1581-1832

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Background/Purpose: The effectiveness of a Business School depends on the extra role behaviours or Organisational Citizenship Behaviour (OCB) of its committed academics. The social exchange theory postulates that employees tend to display OCB when they know how their organisation would treat them. As B-School academics' inclination towards OCB is less understood, this study examines the interaction between Procedural Justice (PJ), Perceived Organisational Support (POS) and Organisational Citizenship Behaviour (OCB) among B-School academics. Methods: A survey was carried out to collect data from B-School academics, 378 responses were collected from B-Schools from the state of Kerala, India. Data validity and reliability analyses, and direct and indirect effects of research variables were tested using Partial Least Square (PLS) path modelling. Results: The results indicate PJ positively influences POS as well as dimensions of the OCB for B-School academics. Contrary to previous OCB studies, this study finds that POS do not significantly relate to Courtesy. The findings also show that POS fully mediates PJ's relationship with Altruism, Conscientiousness and Civic Virtues of B-School academics. Conclusion: This research explains the dynamics of PJ and POS towards OCB in a B-School setting. The academic setting of this study provides more insight into the relationships and provides insights into enhancing the organisational citizenship behaviour of academics in enhancing educational outcomes. Further, it also adds to existing understanding of organisational behaviour theory.

Item Type: Article
Uncontrolled Keywords: Organizational behavior
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management > HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture
Divisions: Faculty of Business (FOB)
Depositing User: Ms Nurul Iqtiani Ahmad
Date Deposited: 30 Sep 2021 14:39
Last Modified: 30 Sep 2021 14:39


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