Citation
Ging, Yong Chung (2004) The Factors That Affect Customer Satisfaction And Customer Loyalty In Online Service Environment. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
This research aims is to establish a broad conceptual framework to facilitate development of E-Service Quality in Malaysia.
Item Type: | Thesis (Masters) |
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Subjects: | H Social Sciences > HF Commerce > HF5001-6182 Business > HF5410-5417.5 Marketing. Distribution of products |
Divisions: | Faculty of Management (FOM) |
Depositing User: | Ms Suzilawati Abu Samah |
Date Deposited: | 29 Jun 2010 03:11 |
Last Modified: | 29 Jun 2010 03:11 |
URII: | http://shdl.mmu.edu.my/id/eprint/701 |
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