Citation

Sook, Fern Yeo and Cheng, Ling Tan and Kah, Boon Lim and Mei, Ling Goh and Abdul Wahab, Farah Amani (2020) Viral Marketing Messages: Consumer Purchase Intention Towards Fashion Apparel. In: International Conference on Business on Business Sustainability and Innovation (ICBSI), 07/10/2020, Virtual - Webex, USM, Malaysia.

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Abstract

Due to the rapid growth of Internet usage, business sectors can gain much more benefit from it by using the Internet as a marketing tool or an advertising platform. The Internet can help a marketer, or a company promote to a large number of audiences at a lower cost. One of the effective ways to reach a large number of audiences from the Internet is by conducting viral marketing. Hence, it is essential to understand how the quality of viral marketing messages can affect customers’ purchase intentions. This study will employ the Smart-PLS 3.0 to examine to test the relationship between the factors on consumer purchase intention. Questionnaires were distributed to get responses in this study which comprised 87% of the response rate. In a nutshell, three out of four direct relationships were showing a significant positive correlation with purchase intention, namely informativeness, credibility and consumer involvement. This result indicates that entertainment has no significant relationship with the purchase intentions of consumers. Despite the useful findings that have been gathered from this study, there are some limitations found in this study. In the discussion, a summary of this study, managerial implications and new research direction are presented.

Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	Credibility, informativeness, fashion, purchase intentions, viral marketing
Subjects:	H Social Sciences > HF Commerce > HF5001-6182 Business > HF5410-5417.5 Marketing. Distribution of products
Divisions:	Faculty of Business (FOB)
Depositing User:	Ms Rosnani Abd Wahab
Date Deposited:	06 Oct 2021 03:22
Last Modified:	06 Oct 2021 03:22
URII:	http://shdl.mmu.edu.my/id/eprint/8487

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