Citation

Wan Yusoff, Wan Fadzilah and Queiri, Abdelbaset Ramadan and Zakaria, Sabarudin (2014) Work values, job satisfaction and intention to quit among generation-Y workforce. In: Proceedings of the 24th International Business Information Management Association Conference - Crafting Global Competitive Economies: 2020 Vision Strategic Planning and Smart Implementation. International Business Information Management Association, IBIMA, pp. 42-51. ISBN 978-0-9860419-3-8

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Abstract

The functional role of human resource unit in any organization now is at its most challenging when it has to manage three generations of workforce in the workplace. While generation-Y enters the workforce with unique talents and skills, they have also created concerns among human resource practitioners over unprecedented turnover among this group of employees. This study seeks to determine whether the generation-Y workforce subscribes to a different work values which in turn influence their satisfaction with their job that would lead to them harboring an intention to quit. Based on an analysis of data obtained from generation-Y employees within the business process outsourcing sector in Malaysia, this study suggests that generation-Y workforce places a high emphasis on opportunities provided by employers to enhance their skills. They are also a group of employees that looks beyond the extrinsic rewards at the workplace as they seem to value status rewards like empowerment.

Item Type:	Book Section
Additional Information:	24th International Business Information Management Association Conference - Crafting Global Competitive Economies: 2020 Vision Strategic Planning and Smart Implementation; Milan; Italy; 6 November 2014 through 7 November 2014
Subjects:	H Social Sciences > H1-99 Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor
Divisions:	Faculty of Management (FOM) Graduate School of Management (GSM)
Depositing User:	Ms Nurul Iqtiani Ahmad
Date Deposited:	20 Apr 2015 03:36
Last Modified:	20 Apr 2015 03:36
URII:	http://shdl.mmu.edu.my/id/eprint/6195

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