Citation
Langroudi, Atefeh Charmchian (2012) Service quality in Malaysian Private Universities : Perspectives Of International Students. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
The present study intends to investigate the impact of service quality dimensions (tangibility,responsiveness,reliability,assurance and empathy) adopted from the SERVQUAL Model on international post graduate students' satisfaction in private higher educational institutions in Malaysia.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HF Commerce > HF5001-6182 Business > HF5410-5417.5 Marketing. Distribution of products |
| Divisions: | Faculty of Management (FOM) > MBA Programme |
| Depositing User: | Users 1102 not found. |
| Date Deposited: | 12 Nov 2012 00:20 |
| Last Modified: | 12 Nov 2012 00:20 |
| URII: | http://shdl.mmu.edu.my/id/eprint/3595 |
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