Citation
Allahverdi, Shahryar (2011) Relationship Between Online Service Quality And Customer Satisfaction Among Online Banking Users In Malaysia. Masters thesis, University of Multimedia. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
This study attempts to determine the affects of the online service quality dimensions on customer satisfaction in Internet banking industry of Malaysia.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HF Commerce > HF5001-6182 Business > HF5410-5417.5 Marketing. Distribution of products |
| Divisions: | Faculty of Management (FOM) > MBA Programme |
| Depositing User: | Ms Suzilawati Abu Samah |
| Date Deposited: | 10 Nov 2011 01:09 |
| Last Modified: | 10 Nov 2011 01:09 |
| URII: | http://shdl.mmu.edu.my/id/eprint/3297 |
Downloads
Downloads per month over past year
 Edit (login required) |