Citation

Bhar, Sareen Kaur and Abdullah, Aimi Hazwani and Aziz, Sakinah and Ali, Munirah Munawar (2025) ChatGPT in the Classroom: A Qualitative Study of Educators' Pedagogical and Ethical Perspectives. In: 2025 IEEE Region 10 Conference, TENCON 2025, 27 October 2025 - 30 October 2025, Kota Kinabalu, Malaysia.

Text IEEE Xplore Full-Text PDF_19.pdf - Published Version Restricted to Repository staff only Download (360kB)

Abstract

This qualitative study investigates educators' perceptions of ChatGPT integration in higher education through 12 semi-structured interviews. The objective of this study is to examine Malaysian higher-education educators' perceptions of integrating ChatGPT into teaching, focusing on pedagogical benefits, ethical concerns, and institutional readiness. Findings indicate that educators view ChatGPT as a useful tool for enhancing teaching strategies, improving engagement, and supporting professional tasks. Reported benefits include idea generation, efficiency, and personalized learning. ChatGPT was also noted for helping overcome language barriers and resource limitations. However, challenges such as limited institutional support, ethical concerns, reduced critical thinking, and unequal access remain significant barriers. By centering educators' experiences often overlooked in AI-in-education research, this study offers valuable, practical, and context-specific insights for responsible and effective ChatGPT adoption in diverse contemporary higher education settings. The findings are based on 12 participants from a single Malaysian institution and may not be generalizable across all contexts.

Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	ChatGPT, generative artificial intelligence, higher education
Subjects:	L Education > L Education (General) Q Science > QA Mathematics > QA71-90 Instruments and machines
Divisions:	Learning Institute for Empowerment (LiFE)
Depositing User:	Ms Rosnani Abd Wahab
Date Deposited:	20 Apr 2026 04:15
Last Modified:	20 Apr 2026 04:15
URII:	http://shdl.mmu.edu.my/id/eprint/15782

Downloads

Edit (login required)