Citation

Mohd Fathullah, Muhammad Afif (2024) Risk management artefact of cloud computing projects in healthcare. PhD thesis, Multimedia University.

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Abstract

Cloud computing has progressively been seen as a major driver for innovation and has been adopted in all sectors around the world. However, cloud computing adoption in the healthcare sector is still limited. This may be attributed to limited research in cloud computing projects in healthcare particularly in the risk management aspect of such projects. Even though, the risk of cloud computing such as cyber-attack is becoming increasingly unavoidable. Furthermore, there is a lack of practical risk management guidelines. To combat this, this study aims to develop a practical risk management artefact for cloud computing projects in healthcare that will help guide and navigate healthcare organizations in their cloud computing projects. Four objectives were constructed to achieve this aim with the first to third representing Phase 1 of this study while the fourth represents Phase 2. Phase 1 which represents the first, second, and third objectives is to verify prevalent risk and related causes, risk consequences, and control procedures for risk indicators related to cloud computing in projects respectively. SLR was used to identify the initial indicators. Followed by semi-structured interviews incorporated into Delphi first-round with nine experts in healthcare and cloud computing to investigate indicators. Lastly, a three-round Delphi method was used to verify the identified and investigated indicators with the analysis method being the coefficient of variation and median for consensus and relevance respectively. The identification, investigation, and verification process resulted in a total of 273 indicators in the category of “Risk”, “Threats”, “Vulnerabilities”, “Probabilities”, “Consequences”, and “Control Procedures”. Furthermore, a conceptual mathematical model was also validated from these processes which guided the researcher in developing the artefact. This is followed by Phase 2 which represents the fourth and ultimate objective of this study, which is to develop a risk management artefact for cloud computing projects in healthcare. Design Science Research principles along with results from Phase 1 were used to develop the risk artefact and its guideline which were evaluated by experts in the healthcare sector as useful overall and suitable to be used for risk management of cloud computing projects in healthcare as a practical solution through its simulation and visualization of risk level, cost, and cost-benefit analysis (CBA). Through this, the ultimate aim of this research was achieved. Future research could expand on the artefact by gaining perspectives from international healthcare organizations along with organizations from other sectors regarding the risk of cloud computing projects. Another perspective that can be included is in regard to specific cloud computing services such as Blockchain as a Service (BaaS).

Item Type:	Thesis (PhD)
Additional Information:	Call No.: HD61 .M84 2024
Uncontrolled Keywords:	Risk management—Data processing
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management > HD61 Risk in industry. Risk management
Divisions:	Faculty of Management (FOM)
Depositing User:	Ms Nurul Iqtiani Ahmad
Date Deposited:	01 Oct 2025 02:51
Last Modified:	01 Oct 2025 02:51
URII:	http://shdl.mmu.edu.my/id/eprint/14644

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