Citation

Jayabalan, Jayamalathi (2023) Role of intellectual capital and information technology capabilities to achieve frugal innovation among private universities. PhD thesis, Multimedia University.

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Abstract

Private higher education institutions (PHEI) are facing significant challenges due to the changing competitive environment of the 21st century, which has been marked by shifts in employment trends, technology, and demand. As a result, PHEI are under pressure to become more efficient and effective while also dealing with budget cuts. Unfortunately, many of these institutions are struggling financially, with some facing insolvency or a high risk of financial failure due to low profitability, high short-term debts, and insufficient cash flow to meet their obligations. Despite the government's efforts to address the issue, there is still a persistent problem in Malaysian PHEI that needs to be investigated to better understand the underlying causes. The focus of this research is to examine whether PHEI in Malaysia can effectively leverage their intellectual capital, such as human capital, structural capital, and relational capital, to achieve frugal innovation. This research investigated how intellectual capital impact frugal innovation, with a specific focus on how Information Technology (IT) capabilities mediate this relationship in PHEI. The methodology employed in this research is quantitative, and data was collected through a structured questionnaire. The sample was selected from 34 PHEI listed in SETARA 2018/19, and a total of 322 questionnaires were collected. The data was analysed using Smart PLS 4 software. The findings of this study provide empirical evidence in support of all tested hypotheses, except for the proposed relationship between human capital and frugal innovation, which was found to be unsupported when mediated by IT capability. By applying the frugal innovation model, this research contributes to the academic discourse by proposing an alternative approach to attaining educational objectives that leverages intellectual capital resources effectively and efficiently through IT capabilities. The study's results underscore the importance of these resources for achieving frugal innovation in the higher education context and suggest avenues for further investigation into the underlying mechanisms that drive this relationship.

Item Type:	Thesis (PhD)
Additional Information:	Call No.: HD53 .J39 2023
Uncontrolled Keywords:	Intellectual capital
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management > HD53 Intellectual work. Intellectual capital
Divisions:	Faculty of Management (FOM)
Depositing User:	Ms Nurul Iqtiani Ahmad
Date Deposited:	28 Nov 2023 03:10
Last Modified:	28 Nov 2023 03:12
URII:	http://shdl.mmu.edu.my/id/eprint/11869

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