Citation
Mohd Kabeer, Surina (2006) Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
The case study runs analysis on the IT Helpdesk in Shell IT International in lieu of the current strategy to transit or move all English IT Helpdesk service to a centralized location in Cyberjaya located in the state of Selangor in Malaysia in 2006.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management |
| Divisions: | Faculty of Management (FOM) |
| Depositing User: | Ms Suzilawati Abu Samah |
| Date Deposited: | 15 Jul 2010 01:41 |
| Last Modified: | 15 Jul 2010 01:41 |
| URII: | http://shdl.mmu.edu.my/id/eprint/999 |
Downloads
Downloads per month over past year
 Edit (login required) |