Overcoming talent shortage through impact sourcing


Ahmad, Abdul Aziz and Maelah, Ruhanita and Embong, Zaini and Mohd Yunus, Yusazniza and Aman, Aini (2018) Overcoming talent shortage through impact sourcing. Jurnal Pengurusan, 54. pp. 51-59. ISSN 0127-2713

[img] Text
87c78c72a3d637f3cc9fefad064cb71ae1b5.pdf - Published Version
Restricted to Repository staff only

Download (405kB)


The purpose of this study is to understand the use of impact sourcing strategy to overcome talent shortage issues in global business services (GBS) firms located in Malaysia and Sri Lanka. These countries were selected because of their potential development in impact sourcing. This study uses qualitative research approach with two selected case studies of GBS firms with impact sourcing operations. The selected GBS firms involved in impact sourcing of their finance and accounting processes to marginalized communities in Malaysia and Sri Lanka. Findings show that the impact sourcing is used as a strategy to overcome talent shortage issues faced by GBS firms. At the same time, it contributes to income generation with world class work experiences among the marginalized communities. Practically, this opportunities are better gained with high firm’s readiness towards working closely with the marginalized communities in mitigating the talent shortage issues. Theoretically, this study provides empirical evidence of global talent management in the context of impact sourcing in GBS firms. It further contributes to the literatures in impact sourcing of accounting activities in Malaysia and Sri Lanka that reach out young talents from marginalized communities at the universities and those in the rural areas.

Item Type: Article
Uncontrolled Keywords: business services,Impact sourcing, talent,South East Asia,
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business > HF5410-5417.5 Marketing. Distribution of products
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 15 Mar 2021 19:15
Last Modified: 15 Mar 2021 19:15
URII: http://shdl.mmu.edu.my/id/eprint/7517


Downloads per month over past year

View ItemEdit (login required)