Do online stock recommendations add value to Malaysian stock brokerage customers?

Lai, , Ming Ming and Lau, , Siok Hwa (2006) Do online stock recommendations add value to Malaysian stock brokerage customers? Malaysian Accounting Review, 5 (2). pp. 85-96. ISSN 1675-4077

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Abstract

This paper examines online buy, sell, and hold recommendations provided by brokerage analysts in post dot-corn bubble burst in Malaysia which has created the Multimedia Super Corridor. The results reveal significant valueadded factor of the online recommendations on stocks' abnormal returns particularly on the release day. However, the very short-lived returns did not continue through the incorporation period. Quarterly results of the firms appear to be the most frequent rationale attributed for a recommendation made by the analysts. We suggest that brokerage customers capitalise on the advancement of information and communication technologies in their financial decisions making. For the financial services firms, the online services would be better integrated as part of the marketing strategies in enhancing customer satisfaction.

Item Type: Article
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business > HF5410-5417.5 Marketing. Distribution of products
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 04 Feb 2013 05:44
Last Modified: 04 Feb 2013 05:44
URI: http://shdl.mmu.edu.my/id/eprint/3791

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