Modelling A Customer And After Sales Services And Implementing This Model In Irarian Company

Ghandchi, Marjan Saradar (2009) Modelling A Customer And After Sales Services And Implementing This Model In Irarian Company. Masters thesis, Multimedia University.

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Abstract

The orchestration of the after sale service department with company goals i sone of the main duties of these directors. Directors endeavour to reach this objective with the available option in this sector. But, existing resources and restrictions will not allow them to provide a full range of services. The main purpose of the research i sto present ways of prioritising defined activities in the after sale services department of a company offering electrical services in accordance with both company and customer interests.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business > HF5410-5417.5 Marketing. Distribution of products
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 23 Sep 2010 04:04
Last Modified: 23 Sep 2010 04:04
URI: http://shdl.mmu.edu.my/id/eprint/1593

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