Ismail, Hishamuddin (2001) A Study On The Relationship Between Customer Satisfaction And The Implementation Of Total Quality Management Concept In The Malaysian Telecommunication Industry. Masters thesis, Multimedia University.

Abd Rahman, Makmor (2001) The Role Of Management Development Programs In Developing Knowledge And Skills Of Managers In Telekom Malaysia. Masters thesis, Multimedia University.

Abd Razak, Abd Halim (2001) Factors Affecting The Implementation Of Quality Programs In Telekom Malaysia A Study On The Effectiveness Of Quality Improvement Projects. Masters thesis, Multimedia University.

Abdul Muthalib, Fadilah (2001) An Empirical Analysis Of Resistance To Organisational Change In Merging Banks. Masters thesis, Multimedia University.

Ahmad, Zauwiyah (2001) Cash flows from operation: Relative usefulness of the direct method over the indirect method. Masters thesis, Multimedia University.

Beng, Lee Chea (2001) Investigation On Internet Application In Marketing Of Furniture Products By Local Manufacturers. Masters thesis, Multimedia University.

Chau, Wong Hong (2001) A Case Study On MBF Card Services Sdn. Bhd. Masters thesis, Multimedia University.

Chia, Lee Joo (2001) A New Business Paradigm For The Electronic Commerce Of The Manufacturing Sector In Malaysia. Masters thesis, Multimedia University.

Chuan, Tan Yong (2001) TQM Implementation At STM. Masters thesis, Multimedia University.

Chyan, Koh (2001) A Case Study On Benefits Of Bank Merger And Risks Management In Public Bank Berhad. Masters thesis, Multimedia University.

Fatt, Leong Kam (2001) Usability Of Web-Based Real Time Customer Support System In Malaysia. Masters thesis, Multimedia University.

Fern, Ng Huay (2001) MAS' Challenges In The 21st Century. Masters thesis, Multimedia University.

Gunaratnam, Shoba (2001) An Assessment Of Multicultural Training Practices: A Malaysian Perspective. Masters thesis, Multimedia University.

Hamzah, Niza Adila (2001) The Impact Of FDI To The ICT Industry: A Comparative Study Between Malaysia And Korea. Masters thesis, Multimedia University.

Hassan, Hashim (2001) Telekom Malaysia Berhad Challenges In Business Operation And Performance. Masters thesis, Multimedia University.

Hean, Tan Tee (2001) A Case Study Of E-Learning In Corporation And Prototype Development. Masters thesis, Multimedia University.

Ho, Tan Swee (2001) Consumer Satisfaction In Retail Banking In Malaysia : An Importance Performance Analysis. Masters thesis, Multimedia University.

Hoon, Kerk Peck (2001) Contributing Factors Of Internet Usage: Southern Region Of Malaysia. Masters thesis, Multimedia University.

Ismail, Ahmad (2001) Factors Affecting Employees' Performance: A Study Among Employees Of Telekom Malaysia, Pulau Pinang. Masters thesis, Multimedia University.

Hishamuddin Ismail, (2001) A Study On The Relationship Between Customer Satisfaction And The Implementation Of Total Quality Management Concept In The Malaysian Telecommunication Industry. Masters thesis, Multimedia University.

Jon, Lee Hoong (2001) Web-Based Customer Service In Malaysia. Masters thesis, Multimedia University.

Kamaruddin, Norshida (2001) The Impact Of Business Strategies On The Company's Performance: A Case Study Of Multi Communications Sdn. Bhd. Masters thesis, Multimedia University.

Keong, Wong Fock (2001) Price Wars In Malacca Readymixed Concrete Industry - A Bivariate Quantitative Analysis Of Malacca Readymixed Concrete Production And Prices. Masters thesis, Multimedia University.

Khong, Tan Too (2001) Assessment Of Malaysia Mobile Industry Response To Global Wireless Internet Challenges And Opportunities. Masters thesis, Multimedia University .

Kin, Gan (2001) A Survey On The Level Of Recognition Of Intellectual Capital. Masters thesis, Multimedia University.

Li, Foo Jong (2001) Customer Satisfaction Towards Genting Highlands Resort. Masters thesis, Multimedia University.

Ling, Chong Siew (2001) Mergers Of Malaysian Domestic Banking Institutions: Causes, Consequences And Implications For The Future. Masters thesis, Multimedia University.

Ling, Lee Chiao (2001) Factor Influencing Workers Safety In The Agricultural Sector. Masters thesis, Multimedia University.

Ling, Tan Mei (2001) Assessing The Readiness Of Malaysian For The New Economy: A Case Study In The Selangor Area. Masters thesis, Multimedia University.

Liu, Isaac Shaw Chong (2001) A Survey To Study Factors Causing Reluctance To Shop Online Among Malaysian Internet Users. Masters thesis, Multimedia University.

Md. Hamdan, Nor Amalis (2001) Factors Affecting Job Satisfaction Among Malaysian Employees In Manufacturing Sector. Masters thesis, Multimedia University.

Md. Jan, Ahmad Misbah (2001) A reconstruction of the new performance appraisal system for the Malaysian civil service. Masters thesis, Multimedia University.

Meng, Leong Chan (2001) The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia. Masters thesis, Multimedia University.

Moy, Loh Ah (2001) Tertiary Students And Their Level Of Understanding Regarding Computer Crimes. Masters thesis, Multimedia University.

N., Suganthi (2001) A Strategic Management Case Study On Siemens Malaysia Sdn. Bhd. Masters thesis, Multimedia University.

Seng, Tan Lan (2001) A Study Of Customer Satisfaction. Masters thesis, Multimedia University.

Sun, Lim Chiang (2001) Challenges Facing A B2B E-Commerce Export Trade Portal: A Case Study Of Asiaep.com. Masters thesis, Multimedia University.

Teck, Goh Eng (2001) ISO 9000 And MSC Status Companies In Malaysia: Domestic And International Perspectives. Masters thesis, Multimedia University.

Tee, Ng Kong (2001) Case Study On Distribution Function Of SCM ( Supply-Chain Management) : Does The EFX's Distribution Center Concept Really Satisfy The Needs Of Customers? Masters thesis, Multimedia University.

Ting, Lo Wan (2001) CRM Practices In Malaysian Mobile Telecommunication Service Industry. Masters thesis, Multimedia University.

Tiruvapillai, Rajakumar (2001) Financial Crisis In Malaysia: Repercussions To The Banking System. Masters thesis, Multimedia University.

Tong, Lau Ming (2001) Performance Of IPOs In Malaysia At The Turn Of The Century. Masters thesis, Multimedia University.

V., Prathaban (2001) Venture Financier Funding: Study Of Malaysian Technology Based Firms. Masters thesis, Multimedia University.

Veerasamy, Sigamani M (2001) Commercial Banks As Facilitators Of Electronic Payment System For E-Commerce In Malaysia. Masters thesis, Multimedia University.

Wu, Wan Teng (2001) Case the diversification strategy of Sime Darby: Should Sime Darby diversify into the power sector? Masters thesis, Multimedia University.