Liang, Zhi Xin (2023) Online service experience, attitude and citizenship behaviour among students at Malaysian private universities. Masters thesis, Multimedia University.

Liang, Zhi Xin and Lai, Kim Piew and Nathan, Robert Jeyakumar (2022) Service Experiences and Students' Citizenship Behaviour: The Role of Lecturer-Student Relationship. In: Postgraduate Colloquium December 2022, 1-15 December 2022, Multimedia University, Malaysia. (Unpublished)

Liang, Zhi Xin and Lai, Kim Piew and Chong, Siong Choy and Tan, Cheng Ling (2022) Understanding Malaysian Students’ Online Service Experiences for Achieving Sustainability in Private Higher Education Institutions. Journal of Sustainability Science and Management, 17 (4). pp. 161-182. ISSN 2672-7226