Article

Kim, Long and Yeo, Sook Fern (2024) How stress and satisfaction influence customer service quality in banking industry. Heliyon, 10 (11). e32604. ISSN 2405-8440

Kim, Long and Wichianrat, Kanyanit and Yeo, Sook Fern (2024) An integrative framework enhancing perceived e-banking service value: A moderating impact of e-banking experience. Journal of Open Innovation: Technology, Market, and Complexity, 10 (3). p. 100336. ISSN 2199-8531

Kim, Long and Jindabot, Teerasak and Yeo, Sook Fern and Janthong, Songpan (2023) Determinants of Intention to Repurchase Antigen Test Kit (ATK) Product. ABAC Journal, 43 (4). ISSN 0858-0855, 2730-3543

Nantavisit, Nuttaprachya and Kim, Long and Yeo, Sook Fern and Pongsakornrungsilp, Siwarit (2023) How job stress happens among bank tellers in Cambodia. Banks and Bank Systems, 18 (4). pp. 12-21. ISSN 1816-7403