Home-based Business Food Delivery in Malaysia: Legal Protection for E-Consumers


Abenoh, Nazrul‘Aini and Mat Hassan, Nor Hasliza and Rahmat, Siti Munirah (2019) Home-based Business Food Delivery in Malaysia: Legal Protection for E-Consumers. In: 20th Kuala Lumpur International Business Economics and Law Conference, 21-22 Dec. 2019, Bangi Resort Hotel, Selangor, Malaysia.

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Online food ordering is not an alien in Malaysia. Considering people's hectic lifestyle, they prefer to purchase food online rather than preparing at their home or offline environment food services. However, the distance and complex nature of online food services have led to problems and challenges concerning consumer protection. Though Consumer Protection Act 1999, Contract Act 1950, Sales of Goods Act 1957, Food Act 1983 and Electronic Commerce Act 2006 have been regulated, the question is how far these regulations shall protect e-consumers in sales of food contracts. Therefore, a doctrinal legal research methodology has been used to analyzes the application of Malaysian Law in relation to home-based food delivery services and to determine to what extent the existing laws can protect the e�consumers. The law of Malaysia needs to be improvised especially the Sale of Goods Act 1957 and Consumer Protection Act 1999 to synchronize with the others updated laws.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Electronic commerce, Online food services, home-based business, e-consumer, sale of goods
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business > HF5546-5548.6 Office management > HF5548.32-.34 Electronic commerce
Divisions: Faculty of Business (FOB)
Depositing User: Ms Rosnani Abd Wahab
Date Deposited: 15 Oct 2021 02:15
Last Modified: 15 Oct 2021 02:15
URII: http://shdl.mmu.edu.my/id/eprint/9585


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