Citation
Sivananthan, R. (2005) E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
The purpose of this research was to gain a better understanding of the service quality dimensions that affect customer satisfaction in the context of the RHB Bank Berhad's Internet Banking from a consumer perspective.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HG Finance |
| Divisions: | Faculty of Management (FOM) |
| Depositing User: | Ms Suzilawati Abu Samah |
| Date Deposited: | 13 Jul 2010 03:20 |
| Last Modified: | 13 Jul 2010 03:20 |
| URII: | http://shdl.mmu.edu.my/id/eprint/921 |
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