Recruitment process outsourcing: A case study in Malaysia


Sim, Siew Chen and Vinayan, Gowrie (2015) Recruitment process outsourcing: A case study in Malaysia. Personnel Review, 45 (5). pp. 1029-1046. ISSN 0048-3486

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Purpose – The purpose of this paper is to provide insights into the conduct of recruitment process outsourcing (RPO), based on a real-life case study of one company in Malaysia. The paper analyses the company’s process of recruitment outsourcing from beginning to end, in three sections: RPO decision, RPO implementation and RPO outcome. Design/methodology/approach – The case study was carried out through semi-structured interviews with relevant respondents, including the country HR manager, the HR staff and operation managers in the organisation, plus with the RPO provider.

Item Type: Article
Uncontrolled Keywords: Qualitative, Malaysia, Human resource outsourcing, Recruitment process outsourcing, RPO decision, RPO implementation, RPO outcome
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business > HF5549-5549.5 Personnel management. Employment management
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 29 Nov 2017 11:31
Last Modified: 29 Nov 2017 11:31


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