Citation
Jon, Lee Hoong (2001) Web-Based Customer Service In Malaysia. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
This research strives to establish the current outloook of the adoption of Web-Based customer service in Malaysia and to look at ways in which businesses can use it to build a competitive advantage.
Item Type: | Thesis (Masters) |
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Subjects: | L Education > LB Theory and practice of education > LB2361 Curriculum |
Divisions: | Faculty of Management (FOM) |
Depositing User: | Ms Suzilawati Abu Samah |
Date Deposited: | 21 Jun 2010 02:44 |
Last Modified: | 21 Jun 2010 02:44 |
URII: | http://shdl.mmu.edu.my/id/eprint/482 |
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