Citation

Jon, Lee Hoong (2001) Web-Based Customer Service In Malaysia. Masters thesis, Multimedia University.

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Abstract

This research strives to establish the current outloook of the adoption of Web-Based customer service in Malaysia and to look at ways in which businesses can use it to build a competitive advantage.

Item Type:	Thesis (Masters)
Subjects:	L Education > LB Theory and practice of education > LB2361 Curriculum
Divisions:	Faculty of Management (FOM)
Depositing User:	Ms Suzilawati Abu Samah
Date Deposited:	21 Jun 2010 02:44
Last Modified:	21 Jun 2010 02:44
URII:	http://shdl.mmu.edu.my/id/eprint/482

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