An empirical study of website adoption among Small and Medium Enterprises (SMEs) in Malaysia

Citation

Narayanasamy, Kogilah and Santhapparaj, A. S. and Eze, Uchenna Cyril (2008) An empirical study of website adoption among Small and Medium Enterprises (SMEs) in Malaysia. Communications of the IBIMA, 2 (28). pp. 339-351. ISSN 1943-7765

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Abstract

In Malaysia, SMEs operate in almost every major industry from manufacturing to manufacturing-related services to agriculture and the services sectors. This study examines the gap between the importance perception and implementation of Web Presence as a critical success factor among small and medium enterprises (SMEs) in Malaysia. Data was obtained from 158 entrepreneurs involved in the Malaysian SMEs. Interviews were also carried out with five SMEs to supplement the statistical findings, Paired t-test results revealed significant differences between web site adoption patterns between SMEs in the manufacturing and the service sector. The findings offer useful insights on how a web presence can contribute towards value creation for SMEs.

Item Type: Article
Subjects: H Social Sciences > HB Economic theory. Demography
Q Science > QA Mathematics > QA71-90 Instruments and machines > QA75.5-76.95 Electronic computers. Computer science
Divisions: Faculty of Business (FOB)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 21 Sep 2011 07:24
Last Modified: 06 Mar 2015 08:59
URII: http://shdl.mmu.edu.my/id/eprint/2906

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