Citation
Ahmad Naji Bin Mohd Nawi, (2009) Local Authorities in Klang Valley - A Study on the Effectiveness of Service Delivery to Improve Public Satisfaction. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
The purpose of this project is to identify internal and external challenges which affect the local authorities' delivery system as well as developing a framework to identify factors that can influence the efficiency and effectiveness of local government delivery system.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HF Commerce > HF5001-6182 Business > HF5410-5417.5 Marketing. Distribution of products |
| Divisions: | Faculty of Management (FOM) > MBA Programme |
| Depositing User: | Users 27 not found. |
| Date Deposited: | 12 Apr 2010 08:30 |
| Last Modified: | 12 Apr 2010 08:30 |
| URII: | http://shdl.mmu.edu.my/id/eprint/269 |
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