Case Study Of IT Shared Services In Telekom Malaysia


Othman, Maz Hiza Bazly (2007) Case Study Of IT Shared Services In Telekom Malaysia. Masters thesis, University of Multimedia.

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This study discusses about shared services as a strategy in organizationl change in large organizations namely, Telekom. To enhance and contribute to awareness, this study explore the opinions and researches of others shared services and compare with the current scenario which is reorganization of shared services as an option in big organization, particularly in the service-based and IT-enabled industry such as telecommunication.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management > HD61 Risk in industry. Risk management
Divisions: Faculty of Management (FOM) > MBA Programme
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 19 Jul 2011 06:17
Last Modified: 19 Jul 2011 06:17


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