Citation

Ramachandran, Sharimllah Devi (2009) Knowledge Management Processes, Performance and Organisational Culture in Institutions of Higher Learning in Malaysia. PhD thesis, Multimedia University.

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Abstract

Knowledge management (KM) is a systematic management of organisational knowledge, which involves the process of creating, capturing, organizing, storing, disseminating, and applying knowledge for creating business value and generating a competitive advantage. However, the impact of knowledge management process is still vague because of the absence of an empirically-based assessment of knowledge management performance outcomes and the scarcity of empirical studies on an enabler that makes knowledge management possible, in this case the organizational culture (OC).

Item Type:	Thesis (PhD)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management
Divisions:	Faculty of Business and Law (FBL)
Depositing User:	Users 27 not found.
Date Deposited:	24 Dec 2010 09:46
Last Modified:	24 Dec 2010 09:46
URII:	http://shdl.mmu.edu.my/id/eprint/1782

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