Citation

Ramasamy, Jogtika and Thandar Oo, Nasreen Khan (2026) Subdimensions of Technostress Across Industries: A Systematic Review. International Journal of Management Finance and Accounting, 7 (1). p. 506. ISSN 2735-1009

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Abstract

Technostress is the stress induced by the use of digital technologies, which has attracted growing academic interest due to its multidimensional nature and impact across various industries. In this light, the aim of this systematic review was to analyse the most frequently reported sub-dimensions of the technostress creator's framework, identify the issues related to the dimensions of technostress and to evaluate how technostress is conceptualised as a unidimensional or multidimensional construct. Based on Scopus as the single database, 52 empirical papers were retrieved that have been published from 2020 to 2025 mid and were subject to a structured dimension-mapping approach. These findings highlight five core sub-dimensions of technostress creators consistently reported in the literature (techno-overload, techno-complexity, techno-invasion, techno-insecurity, and techno-uncertainty) and the emergence of new emotions such as techno-anxiety, fatigue and addiction. Both dimensions imply different psychological and organisational challenges, confirming the necessity for stress-specific intervention programs. Approximately 36 out of 52 of the reviewed studies adopted a multidimensional approach, indicating a methodological trend towards a more detailed measurement on technostress. This review underscores the lack of terminological uniformity between studies and suggests that future research should establish common frameworks, investigate context-specific stressors, and evaluate selective interventions. The expected outcome is to provide insights into how technostress is conceptualised and measured across industries, highlighting the most common dimensions, emerging constructs, and the shift from unidimensional to multidimensional perspectives.

Item Type:	Article
Uncontrolled Keywords:	Technostress, Unidimensional, Multidimensional, Systematic Review, Technostress Creators
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management
Divisions:	Faculty of Management (FOM)
Depositing User:	Ms Suzilawati Abu Samah
Date Deposited:	08 Jul 2026 08:07
Last Modified:	08 Jul 2026 08:07
URII:	http://shdl.mmu.edu.my/id/eprint/16272

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