Citation
Chong, Chin Wei (2007) Knowledge Management Implementation Inthe Malaysian Telecommunication Industry: An Empirical Evaluation. PhD thesis, Multimedia University. Full text not available from this repository.
Official URL: http://myto.perpun.net.my/metoalogin/logina.php
Abstract
The objectives of this study are to assess the readiness and overall perception of telecommunication organisations towards KM implementation; develop valid measures f variables, i.e. preliminary success factors, strategies and processes; compare the differences between perceived importance and the actual implementation of KM elements; examine the associations of KM elements with KM process effectiveness and organisational performance; and analyse the interactions between organisational demographic characteristics and the KM elements with KM process effectiveness and organisational performance.
| Item Type: | Thesis (PhD) |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor |
| Divisions: | Faculty of Business and Law (FBL) |
| Depositing User: | Ms Rosnani Abd Wahab |
| Date Deposited: | 04 Oct 2010 09:17 |
| Last Modified: | 04 Oct 2010 09:17 |
| URII: | http://shdl.mmu.edu.my/id/eprint/1532 |
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