Citation
Barcholooei, Simin Khosrowbeygi (2008) Knowledge Sharing Among Call Center Workers In Cyberjaya. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
This study investigates the application of knowledge sharing among call centers workers in Cyberjaya, and their associated offices in Kuala Lumpur, and the techniques for improving it. A knowledge sharing model is developed , and its validity is verified by conducting a survey in the call centers.
Item Type: | Thesis (Masters) |
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Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management |
Divisions: | Faculty of Management (FOM) |
Depositing User: | Ms Suzilawati Abu Samah |
Date Deposited: | 02 Sep 2010 06:22 |
Last Modified: | 02 Sep 2010 06:22 |
URII: | http://shdl.mmu.edu.my/id/eprint/1357 |
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