A

Al Hila, Turki Khaled and Wong, Wai Kit and Min, Thu Soe and Wong, Eng Kiong and S., Manikandan (2024) Malaysian Banknote Reader Featuring Counterfeit Detection Using Fuzzy Logic Weighted Specific (FLWS) Algorithm. Journal of Engineering Technology and Applied Physics, 6 (1). pp. 108-116. ISSN 26828383

Al Mamun, Abdullah Sarwar and Azam, S M Ferdous (2019) The Practice of Advertising of Islamic Banks and Its Assessment Under Islamic Inspection. In: 32nd IBIMA Conference. IBIMA, pp. 1139-1146. ISBN 978-0-9998551-1-9

Al Tarawneh, Mo’men Awad and Nguyen, Thi Phuong Lan and Yong, David Gun Fie (2021) Factors affecting the Adoption and Usage of Mobile Banking among Generation Y Consumers in Malaysia. In: 2nd Post Graduate Social Science Colloquium Proceedings 2021, 8-9 June 2021, Cyberjaya, Malaysia. (Submitted)

Angusamy, Ajitha and Yee, Cha Jie and Kuppusamy, Jayanty (2022) E-Banking: An Empirical Study on Customer Satisfaction. Journal of System and Management Sciences, 12 (4). pp. 27-38. ISSN 1816-6075, 1818-0523

B

Baffour Gyau, Emmanuel and Appiah, Michael and Gyamfi, Bright Akwasi and Achie, Theodoria and Naeem, Muhammad Abubakr (2024) Transforming banking: Examining the role of AI technology innovation in boosting banks financial performance. International Review of Financial Analysis, 96. p. 103700. ISSN 1057-5219

Bidabad, Bijan and Sherafati, Mahshid (2015) Operational ethical banking in Rastin Banking. International Journal of Law and Management, 58 (4). pp. 416-443. ISSN 1754-243X

E

Elsadig, Musa Ahmed and Phin, G. S. (2016) Factors influencing the adoption of internet banking in Malaysia. Journal of Internet Banking and Commerce, 21 (1). pp. 1-28. ISSN 1204-5357

Ezzeldin Mohamed, Nadin Hossam Youssef and Wong, Chee Onn (2022) Usability Evaluation of Digital Banking and Fintech Applications in Malaysia. In: Creative Multimedia Postgraduate Research Colloquium, 14 July 2022, Multimedia University, Malaysia.

G

Goh, Dianne Ming Hui (2019) Examining Attributes of Mobile Banking And Its Success in Malaysia. Masters thesis, Multimedia University.

H

Hamed Mujahed, Hamed Mohammed and Ahmed, Elsadig Musa and Samikon, Siti Aida (2022) Factors influencing Palestinian small and medium enterprises intention to adopt mobile banking. Journal of Science and Technology Policy Management, 13 (3). pp. 561-584. ISSN 2053-4620

K

Khaleel Okour, Mohammad and Chong, Chin Wei and Abdulraheem Okour, Sarah and Abdelfattah, Fadi (2023) The mediating role of perceived value on electronic service quality and customer satisfaction: Evidence from Malaysia. Innovative Marketing, 19 (4). pp. 26-39. ISSN 1814-2427

Kim, Long and Yeo, Sook Fern (2025) From side effects to work attitudes influencing customer service quality: moderating impacts of work experience in banking industry. International Journal of Quality and Service Sciences, 17 (5). pp. 1-19. ISSN 1756-669X

Kim, Long and Yeo, Sook Fern (2024) How stress and satisfaction influence customer service quality in banking industry. Heliyon, 10 (11). e32604. ISSN 2405-8440

L

Lee, Jun Quan and Ramasamy, Suganthi and Rasiah, Devinaga and Yuen, Yee Yen and Pillay, Shalini Devi (2019) Determinants of Islamic banking performance: An empirical study in Malaysia (2007 to 2016). Humanities & Social Sciences Reviews, 7 (6). pp. 380-401. ISSN 2395-6518

M

Mohamad Yusof, Nurul Afidah and Anthonysamy, Lilian (2024) THE RISE OF VIRTUAL BANKS: FACTORS INFLUENCING ITS ADOPTION USING TRUTAUT FRAMEWORK. Journal of Nusantara Studies (JONUS), 9 (1). pp. 148-173. ISSN 0127-9319, 0127-9386

Mohd Isa, Mohd Yaziz (2014) Determinants of loan loss provisions on commercial banks in Malaysia. PhD thesis, Multimedia University.

Mujahed, Hamed M H and Ahmed, Elsadig Musa and Samikon, Siti Aida (2020) Are Palestinian SMEs Effectively Utilizing Mobile Banking? International Journal of Innovative Science and Research Technology, 5 (9). pp. 393-404. ISSN 2456-2165

Mujahid, Hamed M H and Ahmed, Elsadig Musa and Samikon, Siti Aida (2020) Mobile Banking Adoption in Organization: Review of Empirical Literature. International Journal of Innovative Science and Research Technology, 5 (9). pp. 405-410. ISSN 2456-2165

Muthaiyah, Saravanan and Sonai Muthu Anbananthen, Kalaiarasi and Nguyen, Thi Phuong Lan (2021) Orchestration of autonomous trusted third-party banking. F1000Research, 10 (899). pp. 1-12. ISSN 2046-1402

N

Nantavisit, Nuttaprachya and Kim, Long and Yeo, Sook Fern and Pongsakornrungsilp, Siwarit (2023) How job stress happens among bank tellers in Cambodia. Banks and Bank Systems, 18 (4). pp. 12-21. ISSN 1816-7403

P

Phuong Lan, Nguyen and Chan, Kok Thim and Mahmoud Aldomy, Rakan Fuad (2019) Bank Fundamentals and Credit Risk in the Jordanian banking industry. In: The 21st Malaysian Finance Association Conference 2019, 2019, Sunway University , Kuala Lumpur, Malaysia.

R

Ramasamy, Suganthi and Sinnakannu, Jothee and Ramasamy, Sockalingam (2021) Bank Capital and Credit Risk Relationship in Islamic Banks: Comparative Analysis between Mena Region and Non-Mena Region. Journal of Big Data, 8 (1). pp. 1-13. ISSN 2196-1115

S

Salem, Turki Khaled and Wong, Wai Kit and Min, Thu Soe @ M Sait and Wong, Eng Kiong (2022) Malaysian Banknotes Counterfeit Detection Algorithm for Ten Ringgit and Twenty Ringgit. In: 2022 IEEE International Conference on Automatic Control and Intelligent Systems (I2CACIS), 25 June 2022, Shah Alam, Malaysia.

Shafee, Nur Baiti and Suhaimi, Shadia and Hashim, Haniza and Mohd, Siti Nurul Huda and Huan, Poh Thian (2022) Digital Banking Features and Customer Satisfaction. In: 2022 International Conference on Digital Transformation and Intelligence (ICDI), 1-2 Dec. 2022, Sarawak, Malaysia.

Siddika, Aysa and Al Mamun, Abdullah Sarwar and Bakar, Ridzwan (2023) Digital Financial Inclusion: Covid-19 Pandemic as a Catalyst for Adoption. Journal of System and Management Sciences, 13 (5). ISSN 1816-6075, 1818-0523

Solarin, Sakiru Adebola and Hammoudeh, Shawkat and Shahbaz, Muhammad (2018) Influence of economic factors on disaggregated Islamic banking deposits: Evidence with structural breaks in Malaysia. Journal of International Financial Markets, Institutions and Money, 55. pp. 13-28. ISSN 10424431

T

Toh, Tao Jie and Tay, Lee Ying (2022) Banking Chatbots: A Study on Technology Acceptance among Millennials in Malaysia. Journal of Logistics, Informatics and Service Science, 9 (3). pp. 1-15. ISSN 2409-2665

W

Wasiuzzaman, Shaista and Nurdin, Nabila and Abdullah, Aznur Hajar and Vinayan, Gowrie (2019) Creditworthiness and access to finance: a study of SMEs in the Malaysian manufacturing industry. Management Research Review, 43 (3). pp. 293-310. ISSN 2040-8269

Wen, Yan (2014) Bank specific and macroeconomic determinants of bank profitability before, during and after financial crisis: Empirical evidence from China. Masters thesis, Multimedia University.

Y

Yap, Voon Choong and Yong, David Gun Fie and Mohd Isa, Mohd Yaziz and Hj Abdul Rashid, Md. Zabid (2018) Determinants of loan loss provisions of commercial banks in Malaysia. Journal of Financial Reporting and Accounting, 16 (1). pp. 24-48. ISSN 1985-2517

Yuen, Yee Yen and Goh, Dianne Ming Hui (2023) Influencing mobile banking acceptance among consumers in Malaysia. Asian Economic and Financial Review, 13 (11). pp. 789-800. ISSN 2305-2147

Yuen, Yee Yen and Jais, Mohammad and Goh, Dianne Ming Hui and Rasiah, Devinaga (2018) Determinants of Customer Loyalty in Banking Industry. Advanced Science Letters, 24 (5). pp. 3026-3030. ISSN 1936-6612