Factors influencing Palestinian small and medium enterprises intention to adopt mobile banking


Hamed Mujahed, Hamed Mohammed and Ahmed, Elsadig Musa and Samikon, Siti Aida (2022) Factors influencing Palestinian small and medium enterprises intention to adopt mobile banking. Journal of Science and Technology Policy Management, 13 (3). pp. 561-584. ISSN 2053-4620

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This paper aims to examine the determinant factors that influence the adoption of mobile banking by small and medium enterprises (SMEs) in Palestine. The aim of this paper has supported with the objectives to identify the role of mobile banking practices in enhancing sustainable growth and development of Palestine SMEs; determining the factors that influencing the SMEs as a service and products providers’ intention to adopt mobile banking and proposing a conceptual model for adoption mobile banking development by SMEs sectors in Palestine Hypotheses were developed guided by the technology organisation-environment (TOE) model. The primary data was collected from 408 SMEs in Palestine using questionnaires and 8 interviews. The empirical results are based on partial least squares analysis and statistical package for the social sciences. The findings presented in this paper reveal that SMEs factors, enabling environment and business model are the main determinant factors affecting the intention to adopt mobile banking by the SMEs sector in Palestine.

Item Type: Article
Uncontrolled Keywords: Banks and banking, Mobile
Subjects: H Social Sciences > HG Finance > HG1501-3550 Banking
Divisions: Faculty of Business (FOB)
Depositing User: Ms Nurul Iqtiani Ahmad
Date Deposited: 05 Aug 2021 05:39
Last Modified: 29 Aug 2022 05:28
URII: http://shdl.mmu.edu.my/id/eprint/9041


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