Citation
Chandy, Elcy Thomas (2002) Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://myto.perpun.net.my/metoalogin/logina.php
Abstract
The purpose of this research project has been to conduct a study on Customer Relationship Management (CRM) System. Enabling technologies for CRM includes a front-end Application System for the automation of Customer Relationship Management, an Enterprise Application Interface (EIA) to integrate the databases and CRM databases.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | T Technology > T Technology (General) |
| Divisions: | Faculty of Engineering (FOE) |
| Depositing User: | Ms Rosnani Abd Wahab |
| Date Deposited: | 15 Jul 2010 06:31 |
| Last Modified: | 15 Jul 2010 06:31 |
| URII: | http://shdl.mmu.edu.my/id/eprint/972 |
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