A Critical Review of User-Centric QoS Provisioning Frameworks in 5G Networks

Citation

Pang, Wai Leong and Chow, Wen Hao Anselm and Goh, Hui Hwang and Phang, Swee King and Chan, Kah Yoong (2026) A Critical Review of User-Centric QoS Provisioning Frameworks in 5G Networks. Pertanika Journal of Science and Technology, 34 (2). ISSN 2231-8526

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Abstract

5G networks provide the Quality of Service (QoS) to various services, including Enhanced Mobile Broadband (eMBB), Ultra-Reliable Low-Latency Communications (URLLC), and massive Machine-Type Communications (mMTC) with different requirements. However, the existing 5G network deploys the static 5G QoS Identifiers (5QI) framework, which provides a basic level of services differentiation and supports the class-based prioritisation. The static 5QI fails to support the dynamic and user-centric QoS requirements. This paper reviews user-centric QoS provisioning schemes that focus on the Software-Defined Networks (SDN), Machine Learning (ML), and network slicing schemes. A structured evaluation methodology is used to analyse the existing works in terms of architecture, mechanisms, QoS metrics, scalability, and real-world feasibility. The reviews discover that SDN improves programmability and policy-based control, ML predicts the traffic adaptively, and network slicing provides service isolation. However, user-centric schemes can increase computational load, raising controller overhead and latency.

Item Type: Article
Uncontrolled Keywords: 5G, quality of service, software-defined, networking, user-centric
Subjects: T Technology > TK Electrical engineering. Electronics Nuclear engineering > TK5101-6720 Telecommunication. Including telegraphy, telephone, radio, radar, television
Divisions: Faculty of Artificial Intelligence & Engineering (FAIE)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 04 Jun 2026 03:08
Last Modified: 09 Jun 2026 00:57
URII: http://shdl.mmu.edu.my/id/eprint/15913

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