Empowering dental healthcare: Leveraging artificial intelligence for chatbot accessibility and informed decision-making

Citation

Law, Kar Ming and Ho, Sin Ban and Tan, Chuie Hong (2025) Empowering dental healthcare: Leveraging artificial intelligence for chatbot accessibility and informed decision-making. In: 4th International Conference on Computer, Information Technology and Intelligent Computing, CITIC 2024, 23 July 2024 - 25 July 2024, Virtual, Online.

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Abstract

This paper introduces a revolutionized patient care in dentistry by leveraging artificial intelligence to enhance accessibility to dental information and improve knowledge dissemination. By addressing challenges related to accessibility, cost, and information flow in dental health, this Artificial Intelligence (AI) driven solution provides valuable advice on oral health, preventive care, and answers to common queries. Importantly, the system is designed to support dental professionals rather than replace them, emphasizing the importance of human expertise in healthcare. Through the provision of reliable and easily accessible information, the Dental Generative AI System empowers patients to decide informatively pertaining to their oral health. This research explores the generative AI potential in transforming healthcare of dental by enhancing the patient education access, and engagement, thereby overcoming existing barriers in the field. This research findings would imply significantly on dental care evolution, with highlights on the promising role of artificial intelligence to improve patient outcomes and overall healthcare delivery.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Artificial intelligence, Knowledge, Education, Dentistry, Health care
Subjects: R Medicine > RK Dentistry
Divisions: Faculty of Computing and Informatics (FCI)
Depositing User: Nor Afiqah Mohd Adnan
Date Deposited: 10 Dec 2025 02:03
Last Modified: 13 Dec 2025 03:06
URII: http://shdl.mmu.edu.my/id/eprint/15006

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