Internet of Things (IoT) Adoption by Organisation: A Systematic Review

Citation

Jamalut, Yusliza and Abd Rahim, Mohd Fairuz and Ong, Jeen Wei (2025) Internet of Things (IoT) Adoption by Organisation: A Systematic Review. International Journal of Management, Finance and Accounting, 6 (2). pp. 300-340. ISSN 2735-1009

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Abstract

Despite the transformative potential of the Internet of Things (IoT) and Industry 4.0, adoption of IoT technologies remains slow and limited in organisations. This study addresses this challenge by conducting a systematic review to identify key factors influencing IoT adoption from the organisation level and social science perspective. Using the PRISMA protocol, a total of 16 empirical articles published between 2016 and 2024 were selected from Scopus and Web of Science databases. A deductive thematic analysis guided by the Technology-Organisation-Environment (TOE) framework revealed that relative advantage, organisational readiness, and competitive pressure were the most frequently cited determinants of adoption. Meanwhile, trust, awareness of IoT, leadership characteristics and government support were identified as underexplored variables. The findings provide theoretical contributions by refining adoption models and offer practical insights for policymakers and practitioners seeking to accelerate the implementation of IoT. Future research is recommended to apply qualitative designs and expand search strategies to include expert-verified keywords and alternative databases.

Item Type: Article
Uncontrolled Keywords: Industry 4.0, adoption Factors, internet of things (IoT)
Subjects: T Technology > T Technology (General)
T Technology > TS Manufactures > TS155-194 Production management. Operations management
Divisions: Faculty of Management (FOM)
Depositing User: Nurin Syazwani Azmi
Date Deposited: 11 Nov 2025 04:02
Last Modified: 11 Nov 2025 04:02
URII: http://shdl.mmu.edu.my/id/eprint/14905

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