Citation

Muthaiyah, Saravanan and Muthu Anbananthan, Kalaiarasi Sonai and Thien, Oak Kyaw Zaw and Chuah, Tong Kuan and Fong, Pui Kwan and Thangarasu, Gunasekar and Tan, Ee Xion (2025) TOGAF for Design of Emergency Management Systems: Optimizing ORCON Performance Metrics. In: Proceedings - 2025 16th International Conference on Software, Knowledge, Information Management and Applications, SKIMA 2025, 9 June 2025 - 11 June 2025, Paisley.

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Abstract

Emergency Management Services (EMS) need to be extremely efficient as slight delays can cause delays in saving the lives of those who are in critical need. This includes patient reporting and handovers to emergency and trauma departments at hospitals where the physical Patient Care Form (PCR) is handed over to personnel at the hospital to handle the case. Timely handover of PCR is not possible now with the short time span available to assess the emergency, stabilize the patient and hand over to the hospital. Emergency Medical Personnel's (EMPs') are not able to meet Operational Research Consultancy (ORCON)'s stringent response time targets, which is currently 15 minutes for the entire process. This paper introduces The Open Architecture Framework (TOGAF) as an innovative guide for the design of building blocks mainly(1) Business Architecture, (2) Application Architecture, (3) Data Architecture and (4) Technology Architecture for the design of a proposed architecture to improve ORCON by digitalizing PCR forms, essentially moving towards an electronic PCR (ePCR).

Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	Emergency Management Services (EMS), ORCON (Operational Research Consultancy), Patient Care Report (PCR)
Subjects:	R Medicine > RA Public aspects of medicine > RA960-1000.5 Medical centers. Hospitals. Dispensaries. Clinics
Divisions:	Faculty of Information Science and Technology (FIST)
Depositing User:	Nurin Syazwani Azmi
Date Deposited:	07 Nov 2025 06:07
Last Modified:	07 Nov 2025 06:07
URII:	http://shdl.mmu.edu.my/id/eprint/14767

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