Citation

Asare Obeng, Hayford and Gyamfi, Bright Akwasi and Arhinful, Richard and Mensah, Leviticus (2025) Unlocking Performance Potential: Workforce Diversity Management and Gender Diversity as Drivers of Employee Performance in Ghana’s Public Healthcare Sector. Societies, 15 (5). p. 132. ISSN 2075-4698

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Abstract

This study leveraged the Social Categorization Theory to examine the influence of workforce diversity management on employee performance, considering the moderating role of gender diversity in this relationship. This study used a quantitative descriptive research design and a snowball sampling technique to obtain data from 392 respondents. The data were analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SM) algorithm, bootstrapping a sample size of 5000. The study identified a significant and positive effect of workforce diversity management on employee performance. Likewise, it revealed a significant positive effect of gender diversity on employee performance, enhancing collaboration, innovation, and overall productivity, particularly within diverse teams exhibiting an equitable gender distribution. Finally, the study revealed that gender diversity moderates the relationship between workforce diversity management and employee performance. The findings underscore the necessity of implementing diversity management strategies to enhance employee performance. They prove that hospital environments can effectively leverage gender diversity to achieve superior organizational outcomes through customized solutions.

Item Type:	Article
Uncontrolled Keywords:	workforce diversity management; employee performance; gender diversity; social categorization theory; hospitals; human resource management
Subjects:	R Medicine > RA Public aspects of medicine > RA421-790.95 Public health. Hygiene. Preventive medicine
Divisions:	Faculty of Management (FOM)
Depositing User:	Ms Suzilawati Abu Samah
Date Deposited:	01 Jul 2025 01:31
Last Modified:	01 Jul 2025 01:31
URII:	http://shdl.mmu.edu.my/id/eprint/14199

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