Citation

Siradj, Yahdi and Liew, Tze Wei and Roedavan, Rickman and Tan, Su Mae and Pudjoatmodjo, Bambang and Khan, Mohammad Tariqul Islam (2025) The Effects of Cognitive and Affective Trust in Pedagogical Agents on Flow and Technology Acceptance in a Digital Game-Based Learning Environment. In: 14th International Conference on Educational and Information Technology, ICEIT 2025, 14 - 16 March 2025, Guangzhou.

Text The Effects of Cognitive and Affective Trust in Pedagogical Agents on Flow and Technology Acceptance in a Digital Game-Based Learning Environment.pdf - Published Version Restricted to Repository staff only Download (2MB)

Abstract

In this study, we investigate the effects of cognitive and affective trust in pedagogical agents on flow and technology acceptance in a digital game-based learning (DGBL) environment. The experiment involved university learners interacting with pedagogical agents simulating professors, peer students, and industry experts to learn Fintech topics within an RPG-styled game. Results based on 204 valid participants indicate that cognitive trust, grounded in beliefs about reliability and competence, significantly impacts perceived usefulness, ease of use, and continuous intention to engage with the platform. Affective trust, rooted in emotional connections and feelings of care, enhances perceived usefulness, ease of use, and flow. Flow and perceived ease of use positively influence learners’ intention to continue using the platform. However, perceived usefulness did not significantly affect continuous use intention, a finding consistent with our prior results from the same DGBL environment but with a different sample population. We discuss the critical role of trust dimensions in fostering learner engagement and provide insights for designing pedagogical agents that effectively address both cognitive and emotional aspects of DGBL environments, thereby promoting flow and technology acceptance.

Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	Digital Game-Based Learning
Subjects:	T Technology > TK Electrical engineering. Electronics Nuclear engineering > TK5101-6720 Telecommunication. Including telegraphy, telephone, radio, radar, television
Divisions:	Faculty of Business (FOB) Faculty of Information Science and Technology (FIST)
Depositing User:	Ms Rosnani Abd Wahab
Date Deposited:	03 Jun 2025 03:28
Last Modified:	03 Jun 2025 03:28
URII:	http://shdl.mmu.edu.my/id/eprint/13917

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