Citation

Abd Hamid, Liyana Aqilah (2024) Mobile application solution for employee well-being to improve employee retention among audit firms. Masters thesis, Multimedia University.

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Abstract

The research study addressed the persistent lack of effective well-being solutions for employees in audit firms, who operate in a fast-paced and high-pressure environment. The primary aim was to deepen the understanding of well-being issues within audit firms and to develop a digital intervention tailored to this context. This action research employed a scenario-based intervention using a prototype of a well-being mobile application, involving a total of nine respondents. Through the intervention, the study sought to update existing well-being theories, particularly the PERMA model (Positive Emotion, Engagement, Relationships, Meaning, Accomplishment), by incorporating additional elements of spirituality and work conditions. This new theoretical framework aimed to provide a more comprehensive approach to addressing the unique well-being challenges faced by audit professionals. The findings indicated that integrating these elements into well-being strategies can significantly enhance employee satisfaction and reduce burnout, ultimately offering a viable digital solution for improving the well-being of audit firm employees.

Item Type:	Thesis (Masters)
Additional Information:	Call No.: HF5549.5.M6 L59 2024
Uncontrolled Keywords:	Employee morale
Subjects:	H Social Sciences > HF Commerce > HF5001-6182 Business > HF5549-5549.5 Personnel management. Employment management
Divisions:	Faculty of Management (FOM) > MBA Programme
Depositing User:	Ms Suzilawati Abu Samah
Date Deposited:	22 May 2025 06:10
Last Modified:	22 May 2025 06:10
URII:	http://shdl.mmu.edu.my/id/eprint/13806

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