Citation

Mustaffa Kamal Effendee, Ezatul Faizura (2024) Frugal Innovation for sustainable smart city model: A Case Study of Cyberjaya. Other thesis, Multimedia University.

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Abstract

In the last 50 years, Malaysia’s urbanisation rate has tripled, with 75.1% of the population living in cities. The Government expects this to reach 85% by 2040, hence many initiatives are being undertaken to create livable cities, through various smart city initiatives. These initiatives cover ministerial level up to the implementation at local councils, or Pihak Berkuasa Tempatan (“PBT”). Through their respective PBTs, cities around Malaysia are beginning to embrace digital city services, in line with the national and global movement to achieve cities that are smart and sustainable. However, reports produced by the Government, as well as interviews conducted with key stakeholders, indicate that cities do not seem to have enough funding allocated for that purpose. It is thus likely that the current operating model adopted by these local authorities with regards to its financials is not efficient enough for them to sustain any smart city initiatives. The Frugal Innovation concept is about doing more with less, by reducing complexity and focusing on delivering the actual needs. This approach has been used mainly in engineering and industrial design, but how the same concept can also be applied to smart city business models is worth investigating. With the many challenges surrounding the financing of smart cities, practitioners and academics are exploring alternative approaches for smart city funding. This study was conducted via a study on a city that is a pioneer of Malaysian Smart city, Cyberjaya. Through interviews with the city’s main smart city stakeholders, the study uncovered how this city can sustain all the digital services that they are offering and it can be emulated by other city authorities. Based on an analysis of the interviews conducted with Cyberjaya’s key stakeholders, this research highlights the potential of applying Frugal Innovations to address the challenges faced by smart cities. Frugal innovation was introduced in this study as an alternative to traditional smart city resource management, and it is submitted that the Frugal Innovation concept has the potential to drive cost-effective solutions in smart city deployment, thus addressing one of the main challenges of smart cities. By highlighting the successful implementation of smart city that can be traced back to Frugal Innovation capabilities, this study demonstrates that Frugal Innovation capabilities, defined as Core Functionalities, Substantial Cost Reductions and Shared Sustainable Engagement can be applied by smart city practitioners, specifically in Cyberjaya. In addition to the Frugal Innovation capabilities, the study also suggested that two other elements, namely Resource Efficiency (defined by Control and Measure) and Critical Resources (both Intangible and Tangible) ate key ingredients in the successful implementation of smart cities. These findings are presented in an emerging conceptual framework presented in this study.

Item Type:	Thesis (Other)
Additional Information:	Call No.: HT241 .E93 2024
Uncontrolled Keywords:	Sustainable urban development
Subjects:	H Social Sciences > HT Communities. Classes. Races > HT101-395 Urban groups. The city. Urban sociology
Divisions:	Faculty of Management (FOM) > DBA Programme
Depositing User:	Ms Nurul Iqtiani Ahmad
Date Deposited:	20 Feb 2025 07:00
Last Modified:	20 Feb 2025 07:00
URII:	http://shdl.mmu.edu.my/id/eprint/13521

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