Citation

Tan, Choo Kim and Ramasamy, Tharsiniy and Tan, Choo Peng and Koo, Ah Choo (2025) Influence of conversational agent on students’ attitude toward mathematics. Journal of Research in Innovative Teaching & Learning. ISSN 2397-7604

Text 10-1108_jrit-09-2024-0234.pdf - Published Version Restricted to Repository staff only Download (8MB)

Abstract

Purpose – There exists a phenomenon called students’ negative attitude toward mathematics, leading to a decline in students’ performance in mathematics and influencing their decisions to refrain from pursuing Science, Technology, Engineering and Mathematics (STEM) majors and careers. Studies show that using technology in education can reduce anxiety toward mathematics by increasing students’ motivation to explore and appreciate mathematics. Conversational agents (CAs), automated software that interacts with users via natural language, can be used in education to support teaching and learning. Unfortunately, despite its nearly 60- year history, the application ofthistechnology in the education domain isstillscarce. Thisstudy aimsto examine the effectiveness of integrating CA on students’ attitude toward mathematics. Design/methodology/approach – To compare the impact of different teaching methods, students were randomly divided into two groups: a control group receiving only traditional classroom instruction and an experimental group receiving traditional instruction combined with interaction with a CA. After that, they participated in a five-point Likert scale questionnaire on attitude toward mathematics. Findings – The findings revealed that integrating CA in mathematics teaching and learning significantly reduced experimental students’ anxiety toward mathematics while there was no improvement shown in the importance of mathematics. Originality/value – The integration of featuressuch as experiential learning,social dialogue, affective learning and scaffolding makes this CA a comprehensive tool for promoting personalized and engaging learning experiences among students thus reducing students’ anxiety and increasing their overall confidence toward mathematics.

Item Type:	Article
Uncontrolled Keywords:	Attitude toward mathematics, Conversational agent, Traditional teaching, Technology in education, Mathematics anxiety
Subjects:	Q Science > QA Mathematics
Divisions:	Faculty of Information Science and Technology (FIST)
Depositing User:	Ms Suzilawati Abu Samah
Date Deposited:	18 Feb 2025 03:07
Last Modified:	18 Feb 2025 03:07
URII:	http://shdl.mmu.edu.my/id/eprint/13470

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