Citation

Ghazi Alabbas, Marwan Mowaffaq and Keoy, Kay Hooi and Yeo, Sook Fern (2024) Performance Appraisal Practices and Organizational Citizenship Behavior: Evidence from Jordan. PaperASIA, 40 (4b). pp. 31-41. ISSN 0218-4540

Text document (6).pdf - Published Version Restricted to Repository staff only Download (686kB)

Abstract

Performance appraisal practices and organizational citizenship behavior are critical to leading employee recognition. This study examines the impact of performance appraisals on organizational citizenship behavior among employees at Jordanian private universities. A total of 170 administrative employees from Jordan's private universities participated in the study by distributing questionnaires using random sampling. The results of a regression analysis confirm the significance and positive impact of evaluating performance appraisal practices on organizational citizenship behavior. Finally, performance appraisal practices motivate the practice of organizational citizenship behaviors such as generosity, altruism, civilized behavior, general commitment, and sports spirit. Based on that, these results contribute to a better understanding of the impact of performance appraisal on organizational citizenship behavior. Also, this study reveals that private university employees exhibit this practice to a high degree, and they attribute this to a variety of factors, including performance appraisal, passion, human relationships, friendship, and human tendencies toward assisting.

Item Type:	Article
Uncontrolled Keywords:	Employment
Subjects:	H Social Sciences > HF Commerce > HF5001-6182 Business > HF5549-5549.5 Personnel management. Employment management
Divisions:	Faculty of Business (FOB)
Depositing User:	Ms Nurul Iqtiani Ahmad
Date Deposited:	04 Nov 2024 02:04
Last Modified:	04 Nov 2024 02:04
URII:	http://shdl.mmu.edu.my/id/eprint/13120

Downloads

Edit (login required)