Citation

Ramasami, Suthithra (2007) Stress Level Among Customer Service Executives In Business Process Outsourcing Industry (BPO) In Malaysia - Factors Contributing To Stress. Masters thesis, Multimedia University.

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Abstract

The purpose of this study will be to collect an access data that will reflect factors(variables) that contributes to stress level among Information System (IS) employees in BPO industry. The focus of this study will be to provide findings to improve further on the areas that cause stress. The findings will help the growth of BPO industry in Malaysia by tackling work related stress appropriately.

Item Type:	Thesis (Masters)
Subjects:	R Medicine > RA Public aspects of medicine > RA421-790.95 Public health. Hygiene. Preventive medicine
Divisions:	Faculty of Management (FOM)
Depositing User:	Ms Suzilawati Abu Samah
Date Deposited:	19 Aug 2010 03:57
Last Modified:	19 Aug 2010 03:57
URII:	http://shdl.mmu.edu.my/id/eprint/1300

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