Citation
Ooi, Sin Cheak (2006) Northport(Malaysia) Bhd : The Impact Of E-Services On Customer Dependencies. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
A survey was conducted to analyze customers' reactions towards Northport's E-services initiatives. This research shows that the E-Services initiatives have positive effects on customer acceptance.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | L Education > LB Theory and practice of education |
| Divisions: | Faculty of Management (FOM) |
| Depositing User: | Ms Suzilawati Abu Samah |
| Date Deposited: | 23 Aug 2010 03:31 |
| Last Modified: | 23 Aug 2010 03:31 |
| URII: | http://shdl.mmu.edu.my/id/eprint/1138 |
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