Are Palestinian SMEs Effectively Utilizing Mobile Banking?


Mujahed, Hamed M H and Ahmed, Elsadig Musa and Samikon, Siti Aida (2020) Are Palestinian SMEs Effectively Utilizing Mobile Banking? International Journal of Innovative Science and Research Technology, 5 (9). pp. 393-404. ISSN 2456-2165

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This paper investigates reason for the nonutilization of mobile banking by SMEs sectors in Palestine using a survey of 408 SMEs. The results of the study indicate that majority of Palestine SMEs are using computerized systems and utilizes basic ICT technologies, while the use of mobile banking are less than 30%. However, there are key factors that inhibit these SMEs from effectively utilizing mobile banking in their various businesses. The survey reveals that understanding of mobile banking adoption is very little among the SMEs business owner’s, regulatory environment, mobile banking business model offered by banks are the most prevalent factors for non-utilizations of mobile banking.

Item Type: Article
Uncontrolled Keywords: Mobile Banking, Palestinian SMEs, SMEs Effective, Palestine.
Subjects: H Social Sciences > HG Finance > HG1501-3550 Banking
Divisions: Faculty of Management (FOM)
Depositing User: Ms Rosnani Abd Wahab
Date Deposited: 29 Sep 2021 09:38
Last Modified: 29 Sep 2021 09:38


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