Web-Based Customer Service In Malaysia


Jon, Lee Hoong (2001) Web-Based Customer Service In Malaysia. Masters thesis, Multimedia University.

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This research strives to establish the current outloook of the adoption of Web-Based customer service in Malaysia and to look at ways in which businesses can use it to build a competitive advantage.

Item Type: Thesis (Masters)
Subjects: L Education > LB Theory and practice of education > LB2361 Curriculum
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 21 Jun 2010 02:44
Last Modified: 21 Jun 2010 02:44
URII: http://shdl.mmu.edu.my/id/eprint/482


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