Study Of A Knowledge Management Application In A Franchising Learning Business

Lim , Teck Ting (2009) Study Of A Knowledge Management Application In A Franchising Learning Business. Masters thesis, University of Multimedia.

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Abstract

This research project aimed to understand the influence of knowledge management processes on the overall business performance of an interlinked, franchised educational organization in Malaysia. A PM framework was used to develop the business process oriented knowledge road map for enhancing the knowledge transfer.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management
Divisions: Faculty of Creative Multimedia (FCM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 09 Apr 2012 04:12
Last Modified: 09 Apr 2012 04:12
URI: http://shdl.mmu.edu.my/id/eprint/3479

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