Knowledge Management Processes, Performance and Organisational Culture in Institutions of Higher Learning in Malaysia

Ramachandran, Sharimllah Devi (2009) Knowledge Management Processes, Performance and Organisational Culture in Institutions of Higher Learning in Malaysia. PhD thesis, Multimedia University.

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Abstract

Knowledge management (KM) is a systematic management of organisational knowledge, which involves the process of creating, capturing, organizing, storing, disseminating, and applying knowledge for creating business value and generating a competitive advantage. However, the impact of knowledge management process is still vague because of the absence of an empirically-based assessment of knowledge management performance outcomes and the scarcity of empirical studies on an enabler that makes knowledge management possible, in this case the organizational culture (OC).

Item Type: Thesis (PhD)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management
Divisions: Faculty of Business and Law (FBL)
Depositing User: Users 27 not found.
Date Deposited: 24 Dec 2010 09:46
Last Modified: 24 Dec 2010 09:46
URI: http://shdl.mmu.edu.my/id/eprint/1782

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