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Deshpande, Sudhindra B. and Goh, Kah Ong Michael and Deshpande, Uttam U. and Mathad, K. S. and Karekar, N. V. and Tangod, Kiran K. (2026) Integrating Facial Emotion Recognition, Speech to Text Transcription, and Natural Language Processing for Customer Satisfaction Analysis from Video Reviews. Engineering, Technology & Applied Science Research, 16 (2). pp. 34615-34622. ISSN 2241-4487

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