Article

Eirena, Aina and Packier Mohammad, Nathar Shah (2025) Generative AI in University Customer Service: A Comprehensive Framework for Enhancing Efficiency and Experience. Journal of Logistics, Informatics and Service Science, 12 (7). pp. 56-67. ISSN 2409-2665

Eirina, Aina and Packier Mohammad, Nathar Shah (2025) A Hybrid RAG-Based Chatbot for University Customer Service: Combining Local LLM with Semantic Retrieval for Privacy and Real-Time Performance. Journal of Logistics, Informatics and Service Science, 12 (8). pp. 58-72. ISSN 2409-2665

Kamil, Imran and Packier Mohammad, Nathar Shah (2024) Comparison of Lexicon-Based Method, Machine Learning and Chatgpt on Sentiment Analysis of Big Cap and Small Cap Companies in United State Indexes. Journal of Theoretical and Applied Information Technology, 102 (16). pp. 6280-6287. ISSN 1992-8645

Azwarni, Azwarni and Packier Mohammad, Nathar Shah (2024) Evaluating Textblob , Lexicon, Support Vector Machine, Naive Bayes, and ChatGPT Approaches for Sentiment Analysis NASDAQ Listed Companies. Journal of Theoretical and Applied Information Technology, 102 (13). pp. 5357-5366. ISSN 1992-8645

Chong, KaiSiang and Packier Mohammad, Nathar Shah (2022) Comparison of Naive Bayes and SVM Classification in Grid-Search Hyperparameter Tuned and Non-Hyperparameter Tuned Healthcare Stock Market Sentiment Analysis. International Journal of Advanced Computer Science and Applications, 13 (12). ISSN 2158-107X

Packier Mohammad, Nathar Shah and Goraseb, Quintin Jackson (2020) Using Conditional Random Field in Named Entity Recognition for Crime Location Identification. International Journal of Mechanical Engineering and Robotics Research, 9 (2). pp. 1-6. ISSN 2278-0149